Broadcasting Live Events at Epworth Villa
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EPWORTH VILLA MASTER PLANNINIG SESSION

Wednesday, March 5, 2008     10:30 a.m.     Woodworth Room

 

1. Who Are We Serving? – 45-60 Minutes
   1. Resident Profile
   2. Resident Expectations
   3. Developing a Silent Generation Filter

               BREAK                                                                                         

2. What do residents want from Hospitality Services? – 15 Minutes     
   1. Program Expectations
   2. Resident Perceptions
   3. Developing the appropriate atmosphere/ambience

3. Hospitality program strategies – 15 Minutes
   1. Market Trends
   2. Program elements to meet retail expectations

             LUNCH – 12:45 – 1:45 p.m.

4. Types of Hospitality Venues – 30 Minutes                                        
   1. Retail Venues                                                                                       
   2. Casual venues                                                                                      
   3. Fine Dining Options                                                                     
   4. Other Services

 BREAK

5. Operational and Program Considerations – 15 Minutes                             
   1. Operations programs                                                                        
   2. Community services                                                                     

6. Case Study – 10 Minutes
   1. The Foulkeways Story

      QUESTIONS & ANSWERS

  Objectives:

1. Comprehend the buying motivations and expectations of current and future residents as they evaluate hospitality programs.
2. Review a national cross-section of innovative approaches to the senior food service industry, from independent living through nursing and dementia care.
3. Specific design ideas and options for creating a more marketable, user-friendly senior dining environment with better financial outcomes and lower operating expenses.

 

http://www.ustream.tv/channel/tony-gaeddert

 

If any resident wants to have a video conversation free with their family, they now can to do it in the Meyer Library.

The family member would need a Web Cam , free email account on MSN Hotmail and a high speed Internet connection.

Our user contact account is evokc@hotmail.com

 

I recommend the Logitech QuickCam Fusion because it has a built in noise canceling mic (so you don’t have to wear headphones).